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Volunteer FAQs

Q: How do I get started volunteering?

A: The best way to get started is in our Food Distribution Center (FDC). We have shifts Tuesday – Saturday 8:30-11:30am, and 12:30-3:30pm; (no pm shift is offered). If you are looking to join one of the shifts as an individual or a group, please click here for more information.


Q: Are there any age requirements to volunteering at Second Harvest?

A: Yes. Please note that all children must be accompanied and supervised by an adult.

  • In the FDC kids 14-17 can volunteer
  • At Kids Corner, kids 7-13 years-old can volunteer


Q: I have registered on Volunteer Hub, but all Saturday opportunities in the FDC are filled. Can I just show up?

A: We have a volunteer limit at each shift to provide the best experience for all our volunteers. If a shift is filled up on Volunteer Hub, keep checking as there are often cancellations that will open a slot for you.


Q: Is there parking at Second Harvest?

A: Volunteer parking is located near the front of our building. Please follow signs and use this parking map for reference.


Q: Can I bring snacks for my group/self?

A: We no longer offer a break room and coffee, but volunteers can bring light snacks for themselves or their teams. We have water coolers so our volunteers can stay hydrated.


Q: Should I bring my personal belongings with me?

A: You may bring personal belongings, but we encourage you to leave any valuables at home or locked in your car. We do have cubbies for you to stow your items, but SHFBOC is NOT responsible for any lost or stolen items.


Q: What is Izzy’s Kids Corner?

A: Izzy’s Kids Corner is a kid-safe, kid-friendly experience inside the FDC. Izzy’s Kids Corner is all about kids helping kids where you and your child will learn that you are never too young to make a difference. Please click here for more information.


Q: I’ve noticed that Izzy’s Kids Corner fills up very far in advance. Do you ever get cancellations?

A: Occasionally spaces will open up. You can call the Volunteer Department at 949-653-2900 periodically to see if any additional spots have become available.


Q: How far in advance do you book?
A: For all of our opportunities, we schedule a maximum of 6 months in advance.


Q: I’d like to bring in a food donation during my volunteer shift. Is that okay?

A: Yes. We have food donation barrels in our Volunteer Department for your donations. If you have a large donation or would like a receipt, please arrive early to allow time for your donation to be processed. Please click here for more information and to see our most need items list.


Q: My son/daughter needs verification of community service hours for school. Can you verify this?

A: Yes. Please speak to a Volunteer Coordinator when you arrive. If the school provides a verification form, bring that with you.


Q: We’d like to serve food directly to individuals in the community. Do you have opportunities like that?

A: Second Harvest Food Bank is a food distribution center which distributes food to our community partners who then distribute food to people in need. We don’t distribute food to those in need at this location.